Email & webmail.
All in one CRM inbox.
Gmail, Outlook, Exchange integration. AI parsing, sentiment analysis, automated actions—all synced to contacts and deals.
Complete email in the CRM—not in another tab.
Integration, parsing, AI analysis, automation, and a unified inbox.
Email Integration
Full integration with Gmail, Outlook, Exchange, and IMAP/SMTP. Sync all your emails to CRM automatically.
Email Parsing
Parse inbound emails for lead info and auto-create contacts. Extract key information automatically.
AI Email Analysis
Email sentiment, intent detection, action items extraction, and automated CRM actions from every email.
Automated Email Actions
Automated CRM actions from emails. Create tasks, update fields, link to deals, and trigger workflows.
Email-to-CRM Linking
Automatically link emails to contacts and deals. AI-powered matching. Zero manual work required.
Unified Inbox
All emails in one place. Gmail, Outlook, Exchange—all synced to your CRM inbox.
Who uses Adoptiv email
Sales, marketing, and support—one thread history per customer.
Sales teams
Every deal email in timeline. AI highlights intent and next steps without leaving the CRM.
Marketing
Campaign replies and form notifications parsed and routed. No leads stuck in inboxes.
Customer success
Unified inbox per account. Handoffs stay clear when ownership changes.
Operations
Multi-inbox support for shared mailboxes. Search and compliance in one system.
What you get with CRM-native email
Fewer missed messages. Faster follow-up. Full context on every record.
Unified communication
- Gmail, Outlook, Exchange in one CRM view.
- Never context-switch to find a thread.
AI-powered inbox
- Sentiment, intent, and action items extracted.
- Reps prioritize without reading everything.
Automation from mail
- Tasks, field updates, and workflows from email events.
- Less manual CRM hygiene.
Zero manual linking
- AI matches threads to contacts and deals.
- Complete history on every record.
Is your team living in Gmail while your CRM goes stale?
When email lives outside the CRM, deals stall, handoffs break, and nobody sees the full story. Adoptiv syncs every provider, parses inbound mail, and runs AI so the CRM stays the source of truth.
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Sequences & templates
Pair unified inbox with drip campaigns and reusable templates—personalized at scale.
Email sequencesSmarter replies with AI
Layer AI email analysis on top of sync for sentiment, intent, and action items on every thread.
AI email analysisGo live in three steps
Connect, sync, automate.
Connect accounts
OAuth Gmail or Microsoft. Add Exchange or IMAP where needed.
Turn on AI & parsing
Enable linking, parsing rules, and analysis for your workspaces.
Automate follow-through
Workflows create tasks and updates from high-signal emails automatically.
Everything you need to know about Adoptiv
Quick answers to what sales teams ask most before getting started with Adoptiv.
Gmail, Microsoft Outlook, Exchange, and generic IMAP/SMTP. OAuth for Google and Microsoft keeps connections secure and reliable.
Yes. AI matches senders and threads to existing records with confidence scoring. You can override when needed. Full timeline on every record.
Sentiment, intent (inquiry, complaint, request), action items, and priority signals—so reps see context without reading every thread.
Yes. Parsing extracts names, companies, and phones from inbound mail and can auto-create or merge contacts when rules match.
Yes. Multi-step sequences with Handlebars personalization, templates, and tracking—see the Email Sequences feature page for details.
Start a free trial, connect Gmail or Outlook in settings, and your inbox syncs to the CRM. Most teams are live in under an hour.
Ready for CRM-native email?
Free trial. Gmail, Outlook, Exchange, AI analysis, and automation on Adoptiv.
