Enterprise security & compliance
for CRM and telephony at scale.

AES-256 encryption, TCPA & GDPR aligned controls, SOC 2 Type II and ISO 27001 programs, HIPAA-ready posture. Always-on architecture with 99.9% uptime — so your revenue stack stays trusted.

Defense in depth across data, voice, and access.

The same patterns that protect your CRM records also wrap calls, recordings, and integrations.

AES-256 Encryption

All data encrypted at rest and in transit using AES-256 encryption and TLS 1.3.

AES-256 encryption at rest
TLS 1.3 encryption in transit
Secure credential storage
End-to-end call encryption

SOC 2 Type II Program

SOC 2 Type II for security, availability, processing integrity, confidentiality, and privacy.

SOC 2 Type II aligned controls
Regular security audits
Penetration testing
Annual certification cycles

ISO 27001 Aligned ISMS

ISO 27001 aligned information security management system.

ISO 27001 aligned practices
Information security management
Risk management lifecycle
Continuous improvement

TCPA & GDPR Aligned Controls

DNC scrubbing, litigator detection, GDPR-oriented data practices, and compliance reporting.

TCPA-oriented DNC scrubbing
GDPR-aligned consent and deletion workflows
Litigator detection
Compliance reporting hooks

Always-On Infrastructure

High availability with multi-node redundancy, load balancing, and 99.9% uptime SLA.

99.9% uptime SLA
Multi-node redundancy
Load balancing
Automatic failover

Unlimited Scale Architecture

Schema-per-tenant isolation, horizontal scaling, read replicas, and 10K+ concurrent users.

Schema-per-tenant isolation
Horizontal scaling
Read replicas
10K+ concurrent users tested
app.adoptiv.ai / security

Built for regulated and high-velocity teams

Sales, support, and operations share one secure platform — CRM, dialer, and AI workflows included.

Enterprise RevOps

Field-level RBAC, audit-friendly telephony, and integrations that pass security review without custom glue code.

Financial services

Encryption, access control, and logging patterns that map to how compliance teams evaluate CPaaS and CRM vendors.

Healthcare-oriented outreach

HIPAA-ready positioning with strict isolation — coordinate with your counsel for BAAs and workflows.

CX & BPO

Recording, routing, and retention controls that scale with contact-center volume and partner access models.

One platform, multiple assurance stories

Start from overview, then dive into Trust Center, Certifications, Compliance, or Privacy as your process requires.

01

Encryption you can explain to legal

  • Rest and transit encryption across CRM and voice.
  • Keys and secrets handled with platform hardening.
02

Evidence for procurement

  • SOC 2 and ISO narratives in one place.
  • Audit and pen-test cadence documented.
03

Compliance for dialer-led teams

  • DNC and litigator workflows beside CRM.
  • GDPR-oriented handling for EU subjects.
04

Privacy by design

  • What we collect and why — in plain language.
  • Rights, retention, and subprocessors summarized.
Security overview

Your buyers expect proof — not a single checkbox.

Adoptiv combines CRM, telephony, and automation in one stack. That means security, privacy, and compliance narratives have to hold together for sales, legal, and IT — without forcing you to duct-tape five vendors.

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Adoptiv platform security

Data protection & backups

Encryption at rest and in transit, resilient backups, and optional residency discussions for regulated buyers.

Explore Trust Center

Access that scales with headcount

MFA, SSO/SAML, RBAC, and IP controls so contractors, BPOs, and core employees see only what they should.

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How teams validate Adoptiv

A straight path from first read to vendor review — aligned with how enterprise security teams work.

1

Read the overview

Understand encryption, tenant isolation, and telephony-aligned controls in one narrative.

2

Deep dive by topic

Jump to Trust Center, Certifications, Compliance, or Privacy for the sections your RFP asks for.

3

Engage our team

Schedule a demo or security review — we map product behavior to questionnaire language every week.

FAQ

Everything you need to know about Adoptiv

Quick answers to what sales teams ask most before getting started with Adoptiv.

SOC 2 & ISO 27001
3× Faster Dialing
10,000+ Teams

Data is encrypted at rest with AES-256 and in transit with TLS 1.3. Credentials and sensitive telephony signaling follow the same standards across the platform.

We maintain SOC 2 Type II and ISO 27001 aligned practices, with regular audits and penetration testing. See our Certifications page for detail you can share with procurement.

Built-in Federal and internal DNC scrubbing, litigator detection, and consent-oriented workflows help revenue teams reduce compliance risk alongside CRM and dialer activity.

Yes. Each tenant is isolated with a dedicated database schema, strong access boundaries, and role-based controls suitable for enterprise CRM and telephony workloads.

Enterprise customers can use SAML 2.0 and OAuth providers (e.g. Okta, Google Workspace, Microsoft Entra ID) and IP allowlists for stricter access policies.

Email [email protected] for questionnaires, architecture reviews, and incident questions. We respond with documentation mapped to common enterprise RFP themes.

Ready for enterprise-grade assurance?

Bring CRM, dialer, AI, and compliance together on Adoptiv — with documentation your security partners can follow.

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