Email parsing.
Leads captured automatically.

Extract contacts and companies from inbound mail. Route to the right team. Thread history on every record.

Never lose a lead buried in the inbox.

AI extraction, creation, routing, and threading.

AI-Powered Parsing

AI extracts contact information from emails—names, emails, companies, phones, and custom fields.

Contact name extraction
Email and company extraction
Phone number extraction
Custom field extraction
Confidence scoring
Learns from corrections

Auto-Contact Creation

Create contacts from parsed mail. Duplicate detection and smart merge.

Automatic contact creation
Duplicate detection
Merge with existing records
Smart matching rules
Manual review queue
Audit trail

Lead Information Extraction

Pull company, title, and qualification data from message bodies and signatures.

Job title extraction
Company enrichment fields
Signature parsing
Attachment hints
Structured lead payloads
CRM-ready profiles

Smart Routing

Route inbound mail to teams or reps by rules, keywords, or AI.

Rule-based routing
Keyword routing
AI-powered assignment
Round-robin options
Territory rules
SLA-friendly queues

Custom Parsing Rules

Define extraction logic for your vertical—fields, transforms, triggers.

Custom field maps
Regex and pattern rules
Webhook triggers
Workflow hooks
Per-inbox policies
Sandbox testing

Email Threading

Thread related messages and link to contacts and deals for full context.

Thread detection
Conversation linking
Deal association
Complete history
Search across threads
Handoff-friendly views
app.adoptiv.ai / features/messaging/email-parsing

Who relies on parsing

Inbound sales, support queues, and partner mailboxes.

Inbound sales

info@ and demo@ aliases become structured leads with owners assigned automatically.

Marketing

Campaign replies parsed for intent and routed to SDRs with context.

Support

Tickets from email retain parsed customer identifiers for faster lookup.

Partners

Referral inboxes create partner-sourced contacts with attribution fields.

What parsing unlocks

Less manual entry. Faster first response. Cleaner data.

01

Auto-created records

  • Contacts from first touch.
  • Duplicates caught before clutter.
02

Zero clipboard work

  • Fields populated from message body.
  • Reps focus on replies—not data entry.
03

Smarter routing

  • Right rep, right queue, faster SLAs.
  • AI plus rules you control.
04

Full email stack

  • Pair with AI analysis and sequences.
  • One platform for mail + automation.
Email parsing

Still copying leads from email into spreadsheets?

Manual entry delays follow-up and introduces errors. Parsing turns every inbound message into structured CRM data with routing you control.

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Adoptiv telephony and CRM

Unified email first

Connect Gmail or Outlook so parsing runs on real-time sync—not brittle forwarding.

Email & webmail

AI on every thread

Add sentiment and intent after parsing so reps know urgency before they open the body.

AI email analysis

Three steps to automated capture

Connect, rule, route.

1

Connect inbox

Choose aliases or shared mailboxes to monitor for new leads.

2

Define extraction

Map fields, set confidence thresholds, and test with sample messages.

3

Route & notify

Assign owners, fire workflows, and alert teams on high-intent mail.

FAQ

Everything you need to know about Adoptiv

Quick answers to what sales teams ask most before getting started with Adoptiv.

SOC 2 & ISO 27001
3× Faster Dialing
10,000+ Teams

Yes. When confidence thresholds are met, new contacts are created or merged with duplicates detected by email and domain rules.

Corrections train better matches over time. You can also require human review for sensitive inboxes.

Yes. Per-inbox rules define extraction maps, routing, and which workflows fire on new leads.

Yes. Parsed messages flow from the same sync used by Email & Webmail—OAuth-connected mailboxes.

Replies stay grouped so reps see the full conversation on the contact or deal without hunting in mail clients.

Enable parsing on a connected inbox, set creation rules, and watch new leads land in CRM automatically.

Ready to parse inbound email?

Free trial. Auto-create contacts, route leads, and thread every message.

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Adoptiv email parsing