AI call analysis.
Transcripts, sentiment, action items.
Real-time transcription, sentiment analysis, action item extraction, quality scoring, and automated CRM updates from every call.
Never miss what was said—or what to do next.
Transcripts, sentiment, topics, scores, and CRM automation in one flow.
Real-Time Transcription
AI-powered transcription for every call. Real-time transcription during calls. Searchable transcripts.
Sentiment Analysis
Analyze call sentiment automatically. Positive, neutral, or negative sentiment detection. Track sentiment trends.
Action Items Extraction
AI extracts action items from calls automatically. Create tasks, schedule follow-ups, update CRM fields.
Key Topic Detection
Identify key topics discussed in calls. Summarize conversations. Extract important information.
Call Quality Scoring
AI-powered call quality scoring (1-10 scale). Identify training opportunities. Improve agent performance.
Automated CRM Updates
Automatically update CRM fields from call analysis. Link calls to contacts and deals. Complete automation.
How teams use Adoptiv telephony
Coaching, sales, and support teams turn conversations into structured data automatically.
Outbound sales
Scale talk time, improve connect rates, and keep CRM dispositions accurate on every call.
Campaign teams
Run structured calling programs with dialers, queues, and analytics that improve every day.
Contact centers
Skills-based routing, coaching, transfers, and wallboard-ready metrics in one stack.
Operations
BYOV, unlimited scale, recordings, and carrier-grade reliability for the whole org.
What you'll achieve
Insights from every call without manual note-taking.
Automatic insights
- Transcripts and sentiment on every call.
- Topics and summaries at a glance.
Action items that stick
- Tasks and follow-ups from real conversations.
- Fewer dropped commitments.
Your CRM is only as good as what gets captured after the call.
Manual notes miss nuance. Adoptiv transcribes every conversation, scores quality, extracts action items, and updates CRM fields—so insights are never lost.
Start Free Trial
Full conversation context
Search transcripts, sentiment, and topics from the contact timeline.
Explore AI analysisClose the loop faster
Tasks and field updates flow straight from the call into your workflow.
Start Free TrialFrom setup to results in three steps
Configure once, run at scale, optimize with live data.
Configure
Enable recording and AI analysis for teams and numbers.
Run at scale
Every call generates transcript, sentiment, and suggested actions.
Measure & improve
Managers review scores and trends; reps act on tasks in CRM.
Everything you need to know about Adoptiv
Quick answers to what sales teams ask most before getting started with Adoptiv.
Yes. AI transcription runs on your calls so you get searchable text, sentiment, and topics without manual work.
Yes. Action items can feed tasks, follow-ups, and CRM fields so nothing falls through the cracks.
Yes. Trend views help you spot coaching opportunities and customer satisfaction shifts by team or campaign.
Calls are scored on a 1–10 scale with factors you can use for QA and training programs.
Yes. Map insights to fields and activities so records stay current after every conversation.
Start a free trial or demo. AI call analysis is included with Adoptiv telephony and recordings.
Turn every call into intelligence.
Free trial includes AI transcription and analysis with telephony.
