IVR without the headache.
Visual. 12-digit. Proven.

Drag-and-drop flows, full keypad support, custom audio, intelligent routing, analytics, and A/B tests—ship professional IVRs fast.

Design menus visually. Route callers intelligently.

From simple prompts to nested enterprise flows.

Visual Drag-and-Drop Builder

Build IVRs visually with drag-and-drop interface. No coding required. Intuitive design.

Drag-and-drop interface
Visual flow builder
No coding required
Intuitive design
Real-time preview
Easy editing

12-Digit Support

Support for 12-digit input. Handle complex routing scenarios. Enterprise-grade capabilities.

12-digit input support
Complex routing scenarios
Multi-level menus
Extended input handling
Enterprise capabilities
Scalable architecture

Custom Greetings

Record custom greetings for each menu. Professional voice prompts. Brand consistency.

Custom greeting recording
Per-menu greetings
Professional voice prompts
Brand consistency
Multi-language support
Greeting management

Intelligent Routing

Route callers based on input, time, or skills. Optimize call flow. Better outcomes.

Input-based routing
Time-based routing
Skills-based routing
Call flow optimization
Dynamic routing
Performance-based routing

IVR Analytics

Track IVR performance, menu selections, and routing outcomes. Optimize IVR design.

Performance tracking
Menu selection analytics
Routing outcome tracking
Abandonment analysis
Optimization insights
Usage reporting

A/B Testing

Test different IVR flows. Compare performance. Make data-driven improvements.

IVR flow A/B testing
Performance comparison
Statistical analysis
Winner identification
Test automation
Results reporting
app.adoptiv.ai / features/telephony/ivr-builder

How teams use Adoptiv telephony

Operations teams replace brittle phone trees with flows they can change anytime.

Outbound sales

Scale talk time, improve connect rates, and keep CRM dispositions accurate on every call.

Campaign teams

Run structured calling programs with dialers, queues, and analytics that improve every day.

Contact centers

Skills-based routing, coaching, transfers, and wallboard-ready metrics in one stack.

Operations

BYOV, unlimited scale, recordings, and carrier-grade reliability for the whole org.

What you'll achieve

Lower abandon, faster resolution, clearer branding.

01

No-code builds

  • Visual editor.
  • Preview before publish.
02

Enterprise input

  • 12-digit menus.
  • Nested paths.
03

Measure every branch

  • See where callers drop.
  • Optimize prompts.
04

Test and win

  • A/B flows.
  • Promote winners.
IVR Builder

Legacy IVRs are expensive to change.

Vendor tickets and code deploys slow you down. Adoptiv gives non-developers a visual builder with analytics so you improve caller experience continuously.

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Adoptiv telephony and CRM

Ship flows in hours

Drag, connect, publish. Greetings and routing without a release train.

Learn more

Prove improvements

A/B testing and menu analytics show what callers actually want.

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From setup to results in three steps

Configure once, run at scale, optimize with live data.

1

Configure

Map caller journeys; build visually with audio per step.

2

Run at scale

Publish to numbers; route to queues, agents, or webhooks.

3

Measure & improve

Read analytics; iterate menus and run A/B tests.

FAQ

Everything you need to know about Adoptiv

Quick answers to what sales teams ask most before getting started with Adoptiv.

SOC 2 & ISO 27001
3× Faster Dialing
10,000+ Teams

No. The visual builder lets operations teams design flows with drag-and-drop—no code required.

Yes. All twelve keys including * and # for enterprise menus and data capture.

Yes. Custom greetings per menu and multi-language prompts keep branding consistent.

Analytics show selections, abandon points, and outcomes so you can iterate.

Yes. Run experiments and promote the flow that performs best.

Start a free trial or demo. IVR builder is included with Adoptiv telephony.

Professional IVRs on your timeline.

Free trial. Visual IVR builder included.

No credit card required
Cancel anytime
100% Human Support
Adoptiv IVR builder